CHAHONG ACADEMY Purchase and Refund Regulation (Required)

Purchase and Refund Regulation (Required)

 

The purpose of this purchase and refund regulation is to stipulate the rights, obligations and responsibilities of "Company" and "Users", and the purchase and refund etc. of the "Service" provided by "Company" when students (hereinafter referred to as "Users") using Cha Hong Academy’s on/offline courses (hereinafter referred to as "Service") run by CH International Corporation (hereinafter referred to as the "Company").

 

The tuition fees for this "Service" include the products, beauty tools, textbook fees, and instructor fees etc. used in the curriculum, and may vary depending on the content of the "Service."

 

Article 1 [Tuition payment method]

The "Users" who use the "Service" run by the "Company" shall pay the tuition fees in the following manner:

     Off-line courses

-       Payment by credit card (including check card)

-       Real-time cash account transfer

          

     Online courses

-       Payment by credit card (including check card)

 

Article 2 [Cancellation and refund criteria for tuition]

     Cha Hong Academy Offline Course

Category

Refund amount

Before the commencement of the training

All tuition fees

 

During training

Total tuition fees × {1- (duration from commencement to refund request)/ (total training period)}

 

After completion of training

None

 

     CHAHONG ACADEMY Online Classes

       Full refunds are available within 7 days of the date of purchase of digital contents for online classes. However, if you have checked the digital contents provided, you cannot receive refunds. Refunds are based on the basic course schedule, and for products with extended training period due to extension benefits of lecture and application of events, the added period will be excluded from the training period in calculating the refund amount.

     It is not possible to change a course that meets the refund conditions to another course. You must reapply after processing the refund under the same conditions as refund or contact the customer center.

     CHAHONG ACADEMY Online Classes (General Classes)

1.      General classes shall be set as a single or bundle of 7 or 10 day products of DESIGN CUT, DESIGN PERM and DESIGN UP-DO.

2.      Cancellation and refund of the general course fees shall be made in accordance with the procedures of paragraphs 1 and 2 of this Article.

     CHAHONG ACADEMY Online Classes (Special Classes – Products included in YEAR PASS)

1.      Cancellation and refund of special classes can only be made within the period of use (the period of the course), and the company will refund the payment of the users as follows in accordance with the criteria for the return of the Act on the Establishment and Operation of Private Teaching Institutes. However, for general course products, the separate standard of return shall be applied.

2.      Special classes will begin at the time of activation after the user's purchase. In case of requesting a refund after activation, if there is a part of class taken within the course period (including if the user has checked in the digital contents), the refund will be made in accordance with the partial refund procedure of paragraph 4 of this Article.

3.      In the case of paragraph 2 above, if the user has opened the class despite not actually taking it, he or she is deemed to have already taken it.

4.      For partial refunds, only the remaining amount after deduction from the discounted price you actually paid by adding the normal price of each course you actually took within the course period (in case of checking in the digital contents on the Internet).

 

Article 3 [Refund process and return method of tuition]

The refund processing method for cancellation of the course is as follows.

     In case of paying tuition by credit card

1.      If the tuition fee is paid by credit card (including check card), the cancellation of the sales slip shall be made in principle (you cannot return by an online account transfer).

2.      It will be processed after you apply on the 1:1 inquiry bulletin board of Cha Hong Academy app or site.

3.      The refund will take approximately 1 to 7 business days after receiving it on the 1:1 inquiry bulletin board of Cha Hong Academy app or site (it may vary by credit card company).

     In case of paying tuition through a real-time account transfer

1.      If you pay the tuition fee by a real-time account transfer, the return shall be made to the account under your own name by an online account transfer in principle (return to an account under the name other than your own not to be allowed).

2.      The return request of the tuition fees must be made by attaching a copy of the account under your name for receiving the refund to the 1:1 bulletin board of Cha Hong Academy app or site.

3.      The refund will take approximately 1 to 7 business days after receiving the refund request on the 1:1 inquiry bulletin board of Cha Hong Academy app or site

 

Article 4 [Issuance of bills and cash receipts]

     Cash receipts and bills

-       Cash receipts and bills for tuition paid by real-time account transfer are issued by the applicant's requested resident registration number, mobile phone number or business number.

-       If you do not apply for a cash receipt, it will be automatically issued with the self-issuance number specified by the National Tax Service.

     In the event of paying by credit card (including check card), no bill or cash receipt will be issued in accordance with relevant laws.

 

Article 5 [Repair guarantee]

     A "content" repair warranty for goods sold by storing "content" in a separate storage device will be processed free of charge within one year of the payment date and will incur a certain amount of repair costs thereafter. However, if the payment date is not confirmed due to purchasing from an unofficial dealer, the repair guarantee may be limited.

     Repair assurance for electronic devices, etc. to operate the storage device under the paragraph 1 shall be in accordance with the manufacturer's standards

 

Article 6 [Others]

      Cha Hong Academy Offline Course

1.      The course you have applied for is open to the "user" only and cannot be transferred to another person.

2.      Due to unavoidable circumstances, the time of training and the instructor may change.

3.      If the number of applicants for a course is less than 10 applicants, the course may be closed.

4.      If a "user" is absent from a registered course due to personal reasons, refund or reinforcement class won’t be given, and the remaining lecture hours cannot be carried forward.

5.      "User" is only allowed to take registered courses during registered hours, and in case of violation, may be required to pay tuition or expelled out of classroom (taking unregistered classes and cross-taking classes no to be allowed).

6.      The cost of teaching materials and some lab materials are included in the tuition fees.

7.      "User" shall pay for damages caused by careless use of the "User" during the use of the Academy facilities.

8.      The "user" shall check the training schedule by referring to the information announced.

9.      If a minor has applied for courses without the consent of the legal representative, he/she or the legal representative may cancel the application unless the legal representative approves it.

     Cha Hong Academy Online Contents Course

1.      The course you have applied for is open to the "user" only and cannot be transferred to another person.

2.      If a minor has applied for courses without the consent of the legal representative, he/she or the legal representative may cancel the application unless the legal representative approves it.

 

Supplementary Provisions (2019. 08. 05.)

1. (Enforcement date) These terms and conditions will take effect on March 5, 2019.

2. Matters not specified in these terms and conditions shall be subject to the Terms and Conditions of the "Cha Hong Academy Site".

 

Supplementary Provisions (2020. 01. 03.)

1. (Enforcement date) These terms and conditions will take effect on January 3, 2020.

2. Matters not specified in these terms and conditions shall be subject to the Terms and Conditions of the "Cha Hong Academy Site".

3. Addition to Paragraph 4 of Article 2

4. Addition to Paragraph 5 of Article 2